Why can I not track my order?Updated 5 months ago

If you’re having trouble tracking your order, don’t worry—you’re not alone! Here are a few common reasons why tracking information might not be available right away:

• Processing Time: Sometimes, tracking details don’t appear until the package is fully processed and picked up by the carrier. Most orders are dispatched within 3-5 business days, so tracking may not be available immediately.

• Carrier Delays: Occasionally, there’s a delay between when your order leaves our facility and when the carrier updates their system with tracking info, especially during peak times or on weekends.

• No Tracking for Certain Shipping Options: Some shipping options may not include detailed tracking updates, which can make it seem like your package isn’t moving when it actually is.

If it’s been more than a few days and you still can’t track your order, please contact our support team, and we’ll be happy to help you locate it. Thanks for your patience!