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Why is my order delayed?Updated 5 months ago

We know waiting for an order can be tough, and we’re sorry to hear there’s been a delay! Here are a few common reasons why an order might take a little longer to arrive:

  • High DemandDuring busy periods, like holidays, dispatch and delivery times may be a bit longer than usual.

  • Carrier DelaysOnce an order leaves us, delays can sometimes happen on the carrier’s end due to things like weather, route changes, or unexpected high demand.

  • Customs Processing (for international orders): Occasionally, orders going to international destinations can experience customs delays.

To check your order’s status, please refer to the tracking link in your dispatch confirmation email. If the delay continues or if you need more assistance, you can always reach out to our support team, and we’ll be happy to look into it for you. Thanks for your patience!

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