Are any items ineligible for returns?Updated 5 months ago

For hygiene and safety reasons, certain items are ineligible for returns. This includes certain personal care products, food items, and any products marked as ‘final sale.’

Additionally, some items may have specific return policies set by our brand partners.

If you’re unsure whether your item is eligible for return, please use our returns center [link to return prime portal] to check this, or contact our support team for clarification.