Looking for a refund? Get information on our refund process, timelines, and eligibility to help make the process as smooth as possible.
We offer refunds on eligible items once they are returned in their original, unused condition. Please note that certain items may be ineligible for refunds due to hygiene, usage, or brand-specific policies. To begin a refund request, please visit our
Yes, eligible items that are returned in their original, unused condition are refundable. Once we receive and inspect your return, we’ll process the refund to your original payment method. The refund amount will exclude any shipping fees unless other
Refunds are issued to the original payment method used at checkout. If you paid with a credit card, the refund will appear on your card statement. If you used a third-party payment provider (e.g. PayPal), the refund will be sent to that account. Once
After we process your return and confirm its eligibility, refunds are typically issued by our team within 2-3 business days. Once processed, refunds may take another 3-5 business days to reflect in your account, depending on your bank or payment prov
Refunds may exclude certain costs, such as shipping fees, unless otherwise specified. Nonetheless, we’re always happy to investigate any discrepancies and ensure you receive the correct refund amount. If you believe your refund amount is incorrect, p