What can I do if there is an item missing from my order?Updated 5 months ago

If an item is missing from your order, we apologize for the oversight.

Please check your order confirmation email to confirm that all items were shipped together. Sometimes items in the same order are shipped separately, in which case you’ll receive multiple tracking numbers.

If you’re sure an item is missing, contact our support team with your order number and we’ll look into it right away.