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Orders & Payments

Find answers to questions about placing orders and making payments. This section covers order processing, payment confirmations, billing issues, and troubleshooting payment errors.

What payment methods do you accept?

We accept a variety of payment methods to make checkout easy and secure. You can pay using major credit cards (Visa, MasterCard, American Express, and Discover), as well as popular digital wallets like PayPal, Apple Pay, and Google Pay. If you’re hav

Why is my payment failing?

If your payment is failing, it could be due to a few common issues:. If the problem persists, we recommend trying an alternative payment method or contacting your bank for assistance. If you have any more questions about a payment failure, feel free

Why can I not check out?

If you’re unable to complete checkout, it may be due to:. Browser Compatibility: Ensure you’ve updated to the latest version available for your browser or try clearing your cache. Payment Issues: Double-check you’re using an accepted payment method.

How can I view my orders?

To view your orders, log into your account and go to the 'Orders' section. Here, you’ll see your past and current orders along with tracking information if available. If you’re having trouble accessing your account, please reach out to our support te

Do orders include tax?

Yes, applicable taxes are calculated based on your shipping address and will be displayed at checkout before you complete your purchase. In some regions, taxes may be included in the item price, while in others, they may appear as a separate line ite

Do you offer a loyalty reward program?

We’re currently exploring options to introduce a loyalty rewards program. Our goal is to create a program that offers meaningful rewards and benefits for our loyal customers. For now, we recommend subscribing to our newsletter for updates on promotio